Terms and conditions

Streetsofoslo.com is owned and operated by the company Streets of Oslo AS, registered in Norway with Org no. 918 308 563. We reserve the right to correct any mistake or error printed on this site. Due to the digital format of photographs we can not grant that the pictures reflect the exact nature of the real products, slight variation in the texture and pattern is to be expected

Shipping

We currently ship to Norway and Germany. International shipping will expand in 2018. Please send us an email of your origin country and we will get back to you when have an option available. We offer free shipping for all our products. We use Bring to ship our products. The delivery times for Norway are usually 2-4 days and Europe 3-5 days. All your deliveries are traceable through the Bring website.

Returns

Any product, that is without usage and all accompanying packaging, can be returned for a full refund within 14 days of delivery. We offer free and easy returns for all of our customers.  Please contact our support team to initiate a return.

Payments

Payments are handled by Stripe. You can pay with Visa, MasterCard and other alternatives depending on your location. The transaction of credit card data is encrypted. We do not store any credit card data.

30 days Satisfaction

All our products are made with the at-most care and an excellent eye for quality. Should you be not satisfied with our product, we will gladly accept it back from you inside the first 30 days of purchase, free of charge.

All you have to do is keep the original receipt and tags (if any) for us to verify your purchase. Kindly contact our support team for such a claim and we will get back to you as soon as we can.

Warranty

We warrant all products of defects in material or craftsmanship for a period of two (2) years from the date of purchase. If a product fails due to defects in craftsmanship or materials, within the warranty period, we will repair or replace the product free of charge. The warranty does not apply to ordinary wear and tear of the products, nor in the event of abuse, neglect or carelessness, using the product in any way other than is intended.  


Should you have any further queries, feel free to contact us at support@streetsofoslo.com